Client: SimpliVity, Inc.
SimpliVity powers the world's most efficient and resilient data centers with the most complete hyper converged infrastructure solutions.
How We Helped:
SimpliVity needed to train technicians around the world how to install and service their systems. They found that the manuals that come with the systems are not detailed enough, causing unnecessary calls into tech support and accidental damage to the systems. Their training manager contacted Davideo Company to produce a series of technical training videos for each of their systems.
This video that we produced for them shows technicians how to install a SimpliVity Lenovo system.
SimpliVity's Training Manager, Chris Buzzy, says:
"What I've found is having a video, and having one that is professionally produced, far exceeds simply having a manual available and asking someone to go read it. There's often tiny little details about something that you have to look out for that very often doesn't make it into the docs, or if it is presented in the docs, doesn't do the same that the video production can do where you actually show that task being accomplished."